Subscribe for Newsletters and Discounts
Be the first to receive our thoughtfully written
religious articles and product discounts.
Your interests (Optional)
This will help us make recommendations and send discounts and sale information at times.
By registering, you may receive account related information, our email newsletters and product updates, no more than twice a month. Please read our Privacy Policy for details.
.
By subscribing, you will receive our email newsletters and product updates, no more than twice a month. All emails will be sent by Exotic India using the email address info@exoticindia.com.

Please read our Privacy Policy for details.
|6
Sign In  |  Sign up
Your Cart (0)
Best Deals
Share our website with your friends.
Email this page to a friend
Books > History > 25 Management Strategies for Delhi Metro's
Subscribe to our newsletter and discounts
25 Management Strategies for Delhi Metro's
25 Management Strategies for Delhi Metro's
Description
About The Book

Delhi, the Capital of India is a city always on the go. A metropolitan city, prominent on the world map, Delhi is a much desired destination for business and travellers and tourists. A dynamic city of such stature needed a proper public transportation system and, thus, the idea of Delhi Metro took its birth.

Implementing a public transport infrastructure such as the Delhi Metro was not an easy task. The project could not in any way stop the city’s activities as that would affect the entire nation and, thus, the DMRC team had to navigate through various tight situations.

DMRC ultimately got the job done ahead of time, breaking a few records and setting an example of management excellence for the entire world. this book provides a crystal clear insight into how a project of such magnitude got done with such finesse and brilliance, written by a person who was often very close to the centre of activity, Mr. Anuj Dayal, Head of Public Relations, Delhi Metro Rail Corporation Ltd. (DMRC)

 

Preface

It gives me immense pleasure to introduce this book titled “25 Management Strategies for Delhi Metro’s Success” before you. There have been number of stories written about Delhi Metro’s success, its achievements and its milestones. However, so far the media and the general public have not been able to completely comprehend the list of ‘Management Strategies’ followed at DMRC that made it click as an organization. This book is, therefore, a nice attempt to translate the philosophy and the strong work culture prevailing at DMRC since its inception that propels it to scale new heights each day.

The core values such as punctuality, integrity, professionalism and others that we strictly adhere to and which we practice religiously on a day-to-day basis find very apt description in different chapters of this book. In fact, these values essentially form the basis of our philosophy and work culture in Delhi Metro. Work culture, as we all know, requires a very disciplined and concentrated effort from the Management point of view that has to be inculcated in an individual right from the beginning. I think the efforts of Dr. E. Sreedharan have paid off well and we have been able to establish a system that sets us apart as an organization, that meets its targets and is committed to excellence and beyond in modern India.

Constructing the Metro in the capital of the country amidst maddening traffic and a huge population had its own share of hurdles and obstacles to confront with ranging from litigations arising out of land acquisitions, shop/market demolition and its relocation, paying compensation to the affected private parties, tree cutting and environmental clearance, permissions required for utility diversion and others. Each of these problems is, actually, a case study from the management perspective. The chapters pertaining to the above topics in this book and the efficient management strategies that the DMRC adopted in mitigating those problems gives a rare insight to the proactive approach and out-of-the box thinking of the DMRC engineers/managers.

I would like to compliment Mr. Anuj Dayal, Chief Public Relations Officer and its editorial team for coming out with such a wonderful publication which has been brought out in a very simple and straightforward manner.

 

Contents

 

1 Overview 7
2 DMRC Management 27
3 Integrity 33
4 Professional Competency 38
5 Target Orientation 45
6 Role of Finance 49
7 Role of Legal Department 53
8 Role of Public Relations 57
9 Officials 61
10 Punctuality 65
11 Crisis Management 69
12 Cleanliness and Safety 74
13 The Pace of Construction 78
14 A Profitable Metro 81
15 Partnerships 84
16 Systems - Vigilance and Audit 90
17 Environment 94
18 Economic Rate of Return 98
19 Outsourcing 103
20 Delegation of Power 107
21 Speed of Decisions 111
22 Consultancy 115
23 Balancing Different Streams 121
24 Customer Care 126
25 Personal Fitness 131
26 Steady Leadership 135

25 Management Strategies for Delhi Metro's

Item Code:
NAF831
Cover:
Hardcover
Edition:
2013
ISBN:
9789350674499
Language:
English
Size:
9.5 inch X 7.5 inch
Pages:
140 (Throughout Color Illustrations)
Other Details:
Weight of the Book: 680 gms
Price:
$26.00   Shipping Free
Add to Wishlist
Send as e-card
Send as free online greeting card
25 Management Strategies for Delhi Metro's

Verify the characters on the left

From:
Edit     
You will be informed as and when your card is viewed. Please note that your card will be active in the system for 30 days.

Viewed 2673 times since 25th Apr, 2014
About The Book

Delhi, the Capital of India is a city always on the go. A metropolitan city, prominent on the world map, Delhi is a much desired destination for business and travellers and tourists. A dynamic city of such stature needed a proper public transportation system and, thus, the idea of Delhi Metro took its birth.

Implementing a public transport infrastructure such as the Delhi Metro was not an easy task. The project could not in any way stop the city’s activities as that would affect the entire nation and, thus, the DMRC team had to navigate through various tight situations.

DMRC ultimately got the job done ahead of time, breaking a few records and setting an example of management excellence for the entire world. this book provides a crystal clear insight into how a project of such magnitude got done with such finesse and brilliance, written by a person who was often very close to the centre of activity, Mr. Anuj Dayal, Head of Public Relations, Delhi Metro Rail Corporation Ltd. (DMRC)

 

Preface

It gives me immense pleasure to introduce this book titled “25 Management Strategies for Delhi Metro’s Success” before you. There have been number of stories written about Delhi Metro’s success, its achievements and its milestones. However, so far the media and the general public have not been able to completely comprehend the list of ‘Management Strategies’ followed at DMRC that made it click as an organization. This book is, therefore, a nice attempt to translate the philosophy and the strong work culture prevailing at DMRC since its inception that propels it to scale new heights each day.

The core values such as punctuality, integrity, professionalism and others that we strictly adhere to and which we practice religiously on a day-to-day basis find very apt description in different chapters of this book. In fact, these values essentially form the basis of our philosophy and work culture in Delhi Metro. Work culture, as we all know, requires a very disciplined and concentrated effort from the Management point of view that has to be inculcated in an individual right from the beginning. I think the efforts of Dr. E. Sreedharan have paid off well and we have been able to establish a system that sets us apart as an organization, that meets its targets and is committed to excellence and beyond in modern India.

Constructing the Metro in the capital of the country amidst maddening traffic and a huge population had its own share of hurdles and obstacles to confront with ranging from litigations arising out of land acquisitions, shop/market demolition and its relocation, paying compensation to the affected private parties, tree cutting and environmental clearance, permissions required for utility diversion and others. Each of these problems is, actually, a case study from the management perspective. The chapters pertaining to the above topics in this book and the efficient management strategies that the DMRC adopted in mitigating those problems gives a rare insight to the proactive approach and out-of-the box thinking of the DMRC engineers/managers.

I would like to compliment Mr. Anuj Dayal, Chief Public Relations Officer and its editorial team for coming out with such a wonderful publication which has been brought out in a very simple and straightforward manner.

 

Contents

 

1 Overview 7
2 DMRC Management 27
3 Integrity 33
4 Professional Competency 38
5 Target Orientation 45
6 Role of Finance 49
7 Role of Legal Department 53
8 Role of Public Relations 57
9 Officials 61
10 Punctuality 65
11 Crisis Management 69
12 Cleanliness and Safety 74
13 The Pace of Construction 78
14 A Profitable Metro 81
15 Partnerships 84
16 Systems - Vigilance and Audit 90
17 Environment 94
18 Economic Rate of Return 98
19 Outsourcing 103
20 Delegation of Power 107
21 Speed of Decisions 111
22 Consultancy 115
23 Balancing Different Streams 121
24 Customer Care 126
25 Personal Fitness 131
26 Steady Leadership 135
Post a Comment
 
Post Review
Post a Query
For privacy concerns, please view our Privacy Policy
Based on your browsing history
Loading... Please wait

Items Related to 25 Management Strategies for Delhi Metro's (History | Books)

Delhi: Adventures in a Megacity
Deal 20% Off
by Sam Miller
Hardcover (Edition: 2008)
Penguin Viking
Item Code: IHL462
$38.50$30.80
You save: $7.70 (20%)
Add to Cart
Buy Now
Delhi History and Places of Interest
Item Code: IDJ906
$18.00
Add to Cart
Buy Now
Delhi : 14 Historic Walks
by Swapna Liddle
Paperback (Edition: 2011)
Westland Ltd.
Item Code: NAE279
$20.00
Add to Cart
Buy Now
Delhi Ancient History
Deal 20% Off
by UPINDER SINGH
Paperback (Edition: 2006)
Social Science Press
Item Code: NAD163
$21.00$16.80
You save: $4.20 (20%)
Add to Cart
Buy Now
Delhi and NCR City Guide
Deal 20% Off
by Manju+Rastogi
Paperback (Edition: 2011)
Outlook Publishing Pvt. Ltd.
Item Code: NAE169
$36.00$28.80
You save: $7.20 (20%)
Add to Cart
Buy Now
The Fashion Guide to Shopping in Delhi
Item Code: IDK082
$28.50
Add to Cart
Buy Now
Old Delhi: 10 Easy Walks
Item Code: IDK357
$27.00
Add to Cart
Buy Now
Princes and Painters in Mughal Delhi, 1707 - 1857
Deal 30% Off
Item Code: NAK591
$85.00$59.50
You save: $25.50 (30%)
Add to Cart
Buy Now
New Delhi Down The Decades (A Behind The Lens View of The City)
Deal 20% Off
by Dhruva N. Chaudhuri
Paperback (Edition: 2013)
Niyogi Books
Item Code: NAK498
$36.00$28.80
You save: $7.20 (20%)
Add to Cart
Buy Now
The Emergence of The Delhi Sultanate (1192-1286)
by Sunil Kumar
Paperback (Edition: 2012)
Permanent Black
Item Code: NAI400
$33.50
Add to Cart
Buy Now
City Improbable (Writings on Delhi)
by Khushwant Singh
Paperback (Edition: 2010)
Penguin Books India Pvt. Ltd.
Item Code: NAF320
$20.00
Add to Cart
Buy Now
Invisible City – The Hidden Monuments of Delhi
by Rakhshanda Jalil
Hardcover (Edition: 2011)
Niyogi Books
Item Code: NAC708
$90.00
Add to Cart
Buy Now
Old Delhi New York – Personal Views
Deal 17% Off
by C.S.H. Jhabvala
Hardcover (Edition: 2008)
Lustre Press, Roli Books
Item Code: IHL001
$62.00$51.46
You save: $10.54 (17%)
Add to Cart
Buy Now
Testimonials
You have a great selection of books, and it's easy and quickly to purchase from you. Thanks.
Ketil, Norway
Thank you so much for shipping Ma Shitala.  She arrived safely today on Buddha Purnima.  We greeted Her with camphor and conch blowing, and she now is on Ma Kali’s altar.  She is very beautiful.  Thank you for packing Her so well. Jai Ma
Usha, USA
Great site! Myriad of items across the cultural spectrum. Great search capability, too. If it's Indian, you'll probably find it here.
Mike, USA
I was very happy to find these great Hindu texts of the ancient times. Been a fan of both Mahabhratham and Ramayanam since I was a small boy. Now the whole family can enjoy these very important cultural texts at home.
Amaranath
Very old customer. service very good.
D K Mishra, USA
I want to switch from Amazon to Exotic India Art. Please keep up good job and competitive prices so that INDIAN community find a value in this website.
Sanjay, USA
I have received my parcel from postman. Very good service. So, Once again heartfully thank you so much to Exotic India.
Parag, India
My previous purchasing order has safely arrived. I'm impressed. My trust and confidence in your business still firmly, highly maintained. I've now become your regular customer, and looking forward to ordering some more in the near future.
Chamras, Thailand
Excellent website with vast variety of goods to view and purchase, especially Books and Idols of Hindu Deities are amongst my favourite. Have purchased many items over the years from you with great expectation and pleasure and received them promptly as advertised. A Great admirer of goods on sale on your website, will definately return to purchase further items in future. Thank you Exotic India.
Ani, UK
Thank you for such wonderful books on the Divine.
Stevie, USA
Language:
Currency:
All rights reserved. Copyright 2020 © Exotic India