Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied with the merchandise for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and include your proof of purchase with order number, then mail your return to the following address:
EXOTIC INDIA ART PVT LTD Attn: Returns A 16/1 Wazirpur Industrial Area New Delhi, Delhi 110052 India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
+1 347 468 7193 +91 93114 04455 support@exoticindia.com
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