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Our Shipping Policy

Free Shipping

COVID-19 UPDATE: Unfortunately because of the pandemic no commercial flights are operating out of India, as a result service from India Post is no longer available. We therefore have to rely on courier services, which are way more expensive, to ship out of India. A Covid-19 fees is therefore being applied to all orders below $30 in value. Above this amount the normal offer of free shipping applies.

Shipping is Free for all articles. Prices mentioned against each item are the final cost to the buyer - There are no hidden costs.

Shipping for all orders above US$ 50 will be through the Federal Express CorporationTM; UPSTM; or DHLTM Shipping may also be done by any other carrier, if such a request is made by the buyer. Orders below US$ 50 may also be shipped through FedExTM/UPSTM, at the sole discretion of Exotic India.

In case a shipment of value less than US $50 is not shipped by FedExTM/UPSTM, the shipment will be sent by Registered Air Mail. Delivery for such shipments will normally take place between 10 to 20 days.

We ship to all all countries having Diplomatic relations with India. This includes all countries in North America, Europe, Australasie, and South America.

Tracking Number

After the dispatch of the Shipment through FedEx/UPS, the customer shall be communicated by email an Internet tracking number, which can be tracked on the FedEx web site www.fedex.com. UPS tracking numbers can be tracked through www.ups.com. This number normally becomes operational within 24 hours of dispatch. After the number has become operational and has been provided to the buyer, the article shall be deemed to be delivered to the buyer.

Packages through Air Mail do not have a tracking facility. For tracking number, customers are welcome to select FedExTM/UPSTM through the shopping cart by paying a nominal amount to cover the extra costs.

Period of Delivery

The normal period for delivery to US, European, and Australian destinations is between 3 to 5 business days. However, Exotic India does not guarantee any time limit of delivery. In odd instances, a consignment may be delayed due to extraneous circumstances such as delayed Customs clearance, Flight delays, etc.

Customs Clearance

The consignment will be delivered to the buyer at his/her doorstep by the Carrier, after all customs formalities have been completed. The Carrier will be responsible for the clearance of the shipment from Customs.

 

The above policy is applicable to Retail Orders only.

Exceptions to the above may be noted in the following cases :